FREQUENTLY ASKED QUESTIONS
Below are some of the frequently asked questions. We love to hear from you and to provide you with the best customer experience, your feedback is greatly encouraged and appreciated. If you have any questions please feel free to send us an email at: firstname.lastname@example.org
WHAT ARE YOUR HOURS FOR YOUR REPAIR SERVICES?
Right now we worked as per needed service call. Just give us a call at 571-384-8646 or email us at email@example.com where our customer service team will be happy to help you with whatever your service needs are.
WHAT FORMS OF PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, MASTERCARD, DISCOVER, AMEX) and also PAYPAL payments.
IS SHIPPING FREE?
Shipping is FREE worldwide on all items.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Once you place your order, please allow 3-5 business days to process your orders. After that, Shipping takes about 2-4 weeks depending on location. Some locations can take a little longer, but we'll get it to you! Also Shipping times vary from product-to-product; based on demand and shipping location.
WHERE CAN I PLACE AN ORDER FROM?
You can place an order from any country, we ship Worldwide.
WHERE IS YOUR COMPANY LOCATED?
We are located in the USA. We have supply warehouses here in the USA; And High-Quality vendor contacts across the globe.
WHAT CURRENCY WILL I BE CHARGED IN?
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
WHERE DO YOU SHIP?
We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to the military area.
CAN I TRACK MY ORDER?
It will take usually between 2-5 business days to receive your tracking number via your email you give us when you order your product(s).
HOW CAN I CONTACT YOU IF I HAVE A PROBLEM
All inquiries can be forwarded to firstname.lastname@example.org
IS CHECKOUT ON THIS WEBSITE SAFE AND SECURE?
You can be absolutely sure that all purchases here are safe and secure! We use SSL security to ensure all your personal information is encrypted.
WILL I (CUSTOMER) HAVE TO PAY CUSTOMS?
For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. For further details of charges, please contact your local customs office.
DO YOU OFFER A REFUND IF I DO NOT LIKE THE PRODUCT(S)?
Please visit our Refund Policy Page for complete information. Let us know if you have any additional questions by emailing us at: email@example.com